West Devon · Tavistock
Data recovery in Tavistock. Just one laptop, no spare computer, and now it won't start.
Tavistock is a stannary town on the River Tavy at the western edge of Dartmoor, with 12,675 residents in the parish at the 2021 census, and West Devon Borough Council is run from Kilworthy Park in the town itself. Around 300 businesses exist within the BID area alone (roughly three-quarters of them independent); a quarter of working residents are based mainly at home; and thirty per cent of the parish is aged 65 or over. Add the trades at Pixon Lane and Pitts Cleave, the farms across West Devon and the Tamar Valley, and the surveyors and land agents working to two separate planning authorities, and it amounts to the same thing: each person has one machine, one disk, and no backup behind it. Get a quote and post your device insured. Looking at it is free.
You will be talking to an engineer
0800 6890668
What comes in from West Devon.
Yours not here? Start at the triage →| What turns up | Why it ends up here | Where to start |
|---|---|---|
| A land agent's desktop that died mid-sale | The file, plans and correspondence all stored on this one machine | Leave it off and give us your completion date |
| A practice server that is still down since the power cut | Year-end ledgers, client files and two decades of letters | We handle the data, your IT the machine |
| A shop recorder that has quietly stopped writing | The same disk is overwritten each week until it ultimately fails | Take the disk out of the recorder, then stop there |
| A farm office machine in a converted barn | Herd records, movement books and subsidy claims, all kept in the damp | Corrosion is dealt with on the workbench, never at the sink |
| A home-based consultant whose laptop dies at quarter end | No second machine, and no-one else to hand the work to | Book it in and say what the deadline is |
Four points worth knowing here.
What Tavistock asks.
Do you cover Mary Tavy and Whitchurch as well?
Yes, including Peter Tavy, Bradstone and Morwellham. The parcel does the travelling rather than you, so a lane on the edge of the moor is no further from the bench than a shop on Duke Street. Provided you post it on a weekday, it should arrive at the bench by the following morning.
Can farm records and client files be got back?
Usually. Your herd records, movement books, subsidy claims, scanned deeds and years of old letters are stored on completely normal disks, and these fail for normal reasons (heat, long hours of running, or a circuit board that quietly gives up). Tell us which files the deadline hangs on, and those will be copied off the image first.
It has been stored in an unheated barn over the winter. Does that matter?
Let us know when you book it. Damp gets into a board a lot sooner than you think, and the kitchen remedies usually just cause more problems: turning it on and off repeatedly, a hairdryer, a bag of rice, a shelf in the airing cupboard. Drives left strictly alone do best.
Where does a drive from Tavistock actually go?
To the intake lab in Bristol. There is no counter in Tavistock and there isn't one in Plymouth. From here, drive north on the A386 to the A30, then head east towards Exeter and the M5. You will cross no bridges and pay no tolls. Once you get your quote, send it by insured post or take it to the lab Monday to Friday, 9am to 5:30pm, no appointment necessary. The look is free, and the postage for returning your parcel is covered by us.
Pages people open after this.
Next door to Tavistock, on the same terms.
Send it from Tavistock. It will reach the bench the morning it arrives.
Keep it unplugged. Let us know how it failed. Nothing is agreed until the free diagnosis has told us what caused the failure.