PL14, Menheniot to Dobwalls · Liskeard
Data recovery in Liskeard. A market town off the A38, and the junction for the Looe line.
Liskeard had 10,902 residents in the parish at the 2021 census — a market town in south-east Cornwall, run by Cornwall Council and Liskeard Town Council, and neither part of Devon nor a suburb of Plymouth. PL14 runs out to Menheniot, St Cleer, Dobwalls, Pensilva, St Neot, St Keyne and Duloe. The A38 bypasses the centre now, and the branch line down to Looe leaves from the station here. It is a working town of farms and small firms — a farm office holding the stewardship and payment records, an agricultural contractor, a rural surveyor, a high-street solicitor, and the designers and software people at the Liskeard Workshed, the co-working estate in the town centre. Very few of them have an IT department standing between a laptop and a disk that stops. When one does stop, post it tracked to the bench; the first look costs nothing before anything is agreed.
You will be talking to an engineer
0800 6890668
What comes in from Liskeard and PL14.
Yours not here? Start at the triage →| What shows up | Why it ends up here | What to do |
|---|---|---|
| A farm office PC that will not boot after a power cut | The stewardship and payment records are on it, with no copy anywhere else | Keep it powered down, and send the tower in one piece — not just its disk |
| A Workshed studio's external SSD that has stopped mounting | A whole design or video business runs off one drive, nothing behind it | Stop plugging it in and out; send the drive on its own |
| An office PC in a Liskeard practice that has slowed all year | The SMART warnings get clicked away until it will not read at all | Take a copy off it now |
| A practice server that has quietly dropped a disk overnight | The client and case database is the one thing the office cannot work without | Do not let it rebuild; label each bay, lift the disks out, and send those |
| A holiday-let's recorder, with an insurer now asking for footage | The disk keeps writing over the clip until the unit is stopped | Cut the power, take the disk out, and post that disk to us |
From Liskeard to the bench, and back.
Four things Liskeard asks.
Is the whole of Liskeard and the PL14 villages covered?
Yes — Liskeard itself, and PL14 out through Menheniot, St Cleer, Dobwalls, Pensilva, St Neot, St Keyne and Duloe. Everything travels to the intake lab in Bristol; post it in, tracked, or drop it at the lab yourself on any working day. The look costs nothing on arrival, and we cover the post home.
The whole business is on one machine, with no backup. Can you help?
Usually, yes. A great many Liskeard trades run exactly like that — a farm office, a studio at the Workshed, a one-person survey practice — a single disk, and no IT support behind it. Take the drive out if you can, leave the machine as it is, and send the drive by itself. The free look tells you what is readable before you agree to anything.
There are client files and accounts on it. Is the post private?
Yes. The job is booked to a case number rather than to anyone by name, and the engineer opens only the files the recovery needs — the rest is left closed. Any working copy we keep is wiped once thirty days have passed from the drive's return, as the privacy policy sets out.
Will anyone come out to Liskeard to collect it?
No — there is no van and no counter, in Liskeard or in Plymouth. Tracked, insured post reaches the Bristol lab sooner than a drive would, and the return leg is ours. If you would rather run it in yourself, the lab takes hand-ins on weekdays: that is the A38 east over the Tamar Bridge, a small toll eastbound into Plymouth, then on to the M5 and north. Give us a ring first if the item is an odd shape.
Pages people open after this.
Next door to Liskeard, on the same terms.
Box it up in Liskeard; it is on the bench the morning after.
Keep it powered down. Tell us how it failed. Nothing is agreed until the free diagnosis has said what the fault is.