TR14 · Camborne, Pool and Redruth
Data recovery in Camborne. Twenty years' worth of drawings, stored on no other device.
In the 2021 census, 23,831 residents were recorded in the parish of Camborne and 20,450 in the built-up area. However, it is not a town on its own: Camborne, Pool and Redruth sit together along the A3047 and form Cornwall's largest urban area. It is also where high-pressure steam started; here Trevithick's Puffing Devil climbed Camborne Hill on Christmas Eve 1801. The district lies within the Cornwall and West Devon Mining Landscape that UNESCO designated a World Heritage Site in 2006. The area now relies on engineering workshops on the Pool estates, Cornish Metals dewatering South Crofty, Cornwall College at Pool, the Krowji studios in Redruth's old grammar school, Rodda's out at Scorrier, and groundworks firms along the A30. The type of work follows: CAD and CNC files, assay data, a practice server, a studio Mac, a card of photographs. There is no charge for the look, and the price is given in writing before any work.
You will be talking to an engineer
0800 6890668
Five jobs that come in from TR14.
Yours not here? Start at the triage →| What turns up | Why it ends up here | Where to start |
|---|---|---|
| A workshop PC holding the CAD and CNC programs | Drawings and toolpaths built up over years which no one will redraw | Inform us at booking if your files are commercially sensitive |
| A dental or veterinary server that stalls on startup | Each patient or client record is stored on that single machine | Let nobody reinstall Windows over it. Ring us first. |
| A four-disk array that stopped part-way through a rebuild | It carries the stock system and this year's ledgers | Disconnect the power, mark the bay number on each disk, get a quote, then post them |
| An exploration laptop with assay data and core logs | Sample results costing a season of fieldwork to gather | Do not write to it any longer; remove the drive from the laptop and send it alone |
| A yard recorder that has lost sight of its own disk | Surveillance disks write day and night, then give out quietly | Remove the disk from the recorder and send it alone |
Worth doing before it goes in the post.
Four questions Camborne asks.
There is no office in Camborne. Is that going to be a problem?
No. There is no counter anywhere, in Camborne or Plymouth. The imaging stations, donor stock and bench are located at our lab in Bristol. Send it by tracked post, or drive it to us on the A30 east and then north on the M5. You will not pass the toll bridge, as the Tamar charge only applies eastbound into Plymouth.
The drawings on this device are commercially sensitive. Will that be a problem?
No. Here, devices are labelled by case number and your company name never appears on the docket. Our engineer accesses only what is required for the recovery. Your data will never reach a third party. Afterwards, we destroy the working copies made during recovery, with written confirmation provided to you.
A computer shop told me that my disk was beyond saving. Can it be recovered?
More often than not. Getting a machine running again and recovering data from a dead disk are two completely different areas of expertise and require two different types of specialised equipment. It's common for disks to arrive here after being deemed unrepairable elsewhere, and many can still be read perfectly well on the right bench.
Does a TR14 address cost more?
No. Free diagnostics are available wherever you are. Before any drive is opened, we send you one fixed quote in writing, and you can choose to decline. In most cases you only pay if we recover your data, and postage for returning your item is included regardless of where it was sent from.
Pages people open after this.
Next door to Camborne, on the same terms.
Get a quote, then post it from Camborne and we will tell you straight.
Keep it unplugged. Let us know how it failed. Nothing is agreed until the free diagnosis has told us what caused the failure.