TR14 · Camborne, Pool and Redruth
Data recovery in Camborne. Twenty years of drawings, kept nowhere else.
Camborne counted 23,831 people in the parish at the 2021 census and 20,450 in the built-up area, and it does not stand on its own: Camborne, Pool and Redruth run together along the A3047 and between them make the largest urban area in Cornwall. This is where high-pressure steam started, with Trevithick's Puffing Devil climbing Camborne Hill on Christmas Eve 1801, and the district sits inside the Cornwall and West Devon Mining Landscape that UNESCO inscribed in 2006. What the place runs on now is engineering shops on the Pool estates, Cornish Metals dewatering South Crofty, Cornwall College at Pool, the Krowji studios in Redruth's old grammar school, Rodda's out at Scorrier, and groundworks firms along the A30. The jobs follow suit — CAD and CNC files, assay data, a practice server, a studio Mac, a card of photographs. Nothing is charged for the look, and the price goes in writing before that.
You will be talking to an engineer
0800 6890668
Five jobs that come in from TR14.
Yours not here? Start at the triage →| What shows up | Why it ends up here | What to do |
|---|---|---|
| A workshop PC holding the CAD and CNC programs | Drawings and toolpaths built up over years that nobody will redraw | Tell us at booking if the files are commercially sensitive |
| A dental or veterinary server that stalls on startup | Every patient or client record sits on that one machine | Let nobody reinstall Windows over it. Ring us first. |
| A four-disk array that stopped part-way through a rebuild | It carries the stock system and this year's ledgers | Cut the power, mark the bay number on each disk, post them |
| An exploration laptop with the assay data and core logs | Sample results that cost a season of fieldwork to gather | Stop writing to it and send it exactly as it is |
| A yard recorder that has lost sight of its own disk | Surveillance disks write day and night, then give out quietly | Take the disk out of the recorder and post that alone |
Worth doing before it goes in the post.
Four questions Camborne asks.
There is no office in Camborne. Is that a problem?
No. There is no counter anywhere, in Camborne or in Plymouth. Imaging rigs, donor stock and the bench sit together at the Bristol lab. Post it tracked, or drive it — the A30 east, then north on the M5. That route never meets the toll bridge; the Tamar charge falls eastbound into Plymouth only.
The drawings on it are commercially sensitive. Does that matter?
No. Devices are logged by case number here, and the company name never goes on the docket. The engineer opens only what the recovery itself requires, nothing reaches any third party, and the working copies are destroyed afterwards with written confirmation to you.
A computer shop said the disk was beyond saving. Is it?
Frequently not. Getting a machine running again and reading a disk that has gone silent are two different trades, on two different sets of equipment. Drives arrive here most weeks having already been written off somewhere else, and a fair number of them read perfectly well on the right bench.
Does a TR14 address cost more?
No. The look is free wherever you are. One fixed figure comes to you in writing before any drive is opened, and turning it down is entirely your right. On most work you pay nothing unless files come back, and return postage is included whatever address the parcel started from.
Pages people open after this.
Next door to Camborne, on the same terms.
Put it in the post from Camborne. We will tell you straight.
Keep it powered down. Tell us how it failed. Nothing is agreed until the free diagnosis has said what the fault is.