External Hard Drive Recovery

External Hard Drive Recovery

No Fix - No Fee!

Our experts have extensive experience recovering data from external hard drives. With 15 years experience in the data recovery industry, we can help you securely recover your data.
External Hard Drive Recovery

Software Fault £199

2-3 Days

Mechanical Fault £299

2-3 Days

Critical Service £795

1 Day

Need help recovering your data?

Call us on 01752 479547 or use the form below to make an enquiry.
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Monday-Friday: 9am-6pm

Why Some External Hard Drives Suddenly Fail:

External Hard drives are very complex pieces of hardware along with your motherboard and memory and CPU go to make up the fundamental components that make your computer tick. There are times when an external hard drive will fail and this can be for a variety of reasons. Among them that of a piece of the hardware within the hard drive ceasing to function such as a head, a platter or a spindle. Something as innocuous as a Ribbon Cable may also cause you problems reading or writing to your external HDD so it is important  to diagnose and repair the problem ASAP. If not we can certainly help you to recover your lost or inaccessible data.

Physical Failure To Your External HDD:

We at Plymouth Data Recovery have dedicated our time and expertise to helping recover data when a physical hard drive problem arises. When it comes to physical problems with hard drives there are many reasons but chiefly among them are problems with actuators, heads and platters becoming dislodged or even jumper connections becoming damaged due to access reconnecting and disconnecting. Contact us at Plymouth Data Recovery to find out more about why your drive might physically fail and what we can do to help recover your lost or inaccessible data.

Your Data And How It Can Be Lost or Formatted Incorrectly:

When data becomes lost or inaccessible it can be for any number of reasons. We have already looked at how hardware can cause your data to become irretrievable but there are other reasons. Amongst the most common reasons for the loss of data is human error.  And while none of us would like to think like we are passed causing the loss of our own data, sadly it happens more often than we would like. As well as human error there are also errors caused by bad sectors, which, if not dealt with upon first noticing them, can multiply into not thousands but millions. Imagine how mold forms on bread and you get the idea as to how bad sectors can spread across an external HDD.

External Hard Drives And Power Surges:

An external hDD is especially prone to problems with power surges; more than an internal hard drive might be. And this is because an external HDD works off its own power supply fed by  individual cables. Sometimes the power cable connected to an external HDD may end up damaged and can receive too much power. Likewise a serious power surge may send too much electricity through the device, causing circuitry literally to fry or a loss of data to occur because of damage to the spinning hardware inside. With 15+ years experience in this field we will be able to help you recover your data even if  we cannot repair the drive.

Firmware Faults Rendering Your External Hard Drive Inoperable:

As with the other devices within your computer an external HDD works with the firmware that has been factory loaded. The firmware is a small but important program that instructs the external HDD on how to behave in relation to any device it may be connected.  Such devices include USB ports or hubs, the memory or the CPU  (the heart of the PC or Mac itself). Faulty firmware may lead to your drive not allowing the reading or writing of data and may even fail to recognise the existence of data you have already saved. We at Plymouth Data Recovery are able to deal with problems caused by the corruption or loss of said firmware.

Suddenly System Crashes And Your External HDD:

With 15+ years of experience with computer and hard drive breakdowns we think we have seen most of the problems that can occur because of problems with external HDDs and internal hard drives. One major problem caused by a fault in the behaviour of an external HDD is the sudden rebooting or shutdown of the computer with no warning given. This is particularly frustrating if you are working on an important project at home or at work. Not only does this sudden shutdown lead to problems with the hardware but it also can lead to the loss and corruption of data stored on its internal and external HDDs. If your computer shuts down without warning and will not reboot correctly; leave it switched off and contact us here at Plymouth Data Recovery.

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