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Laptop Repair


I am using a Dell server with a RAID controller which is listed as PERC4. I have suddenly experienced a RAID card failure, which appears to have wiped out all of the disks, and the server is currently showing that there are no disks available. I really need the information which is on those disks, and while I have another RAID controller card, I am not sure if the system will work. I have tried it in another computer with its own array, removing the hard drives and attaching them to the array with the new controller card in. What happened here was that the drives appear to have multiple partitions, and none of them have any bytes of information in. I have also used a number of software programs to try and get at the data in the RAID. Using these tools, I am often only able to see one partition, but I cannot see another which should be there. I am not sure if the RAID that has been used is RAID5 or RAID0, and I am also not sure of the size of the missing partition, it was done so long ago.


I am having a few problems with an HP ProLiant 350 connected to a RAID array with several hard drives. This has been the main storage point for data in the home for some time, but suddenly, the drives have dropped out of the array. The system is not able to see any of the drives, and when I try to open them, the computer asks me to enable logical drives. I have agreed to do this several times, but get another message saying that all of the data on the disks will be lost if I choose to enable the logical drives. I can’t afford to lose the data on these drives, as some of it is irreplaceable, and so I don’t want to risk enabling any systems that could destroy the info.

Laptop Repair


I have been using a Windows 8 laptop with an external hard drive for more than 4 months now. Everything worked well until I gave the hard drive a slight knock while the laptop was being shifted from one table to another. The hard drive was hanging from the laptop’s USB port at the time, but only got a slight shake, rather than a serious accident. However, since that time, I have not been able to access any data at all from the hard drive. The laptop simply won’t recognise it at all. What happens is that I connect the hard drive to the USB port of the laptop, and the blue LED light appears on the disk. Within a few seconds of being powered up, the hard disk starts shaking and flashing. The computer can’t see it, and the Drive manager also can’t find it. I need to be able to get the data, as it contains critical notes which are only on this system. I can’t manage without the information on the drive.


I have a serious problem with my laptop. It won’t boot up any more, and I have a lot of photographs from my digital camera on the system. There was no warning signs that I was about to lose the laptop, it just stopped working. I decided that the best solution would be to take it to a data recovery professional. He looked at the system, and then said that he would format the disk, and it looked as though all the data on it was already erased. He even installed a new operating system, and I think he tried to wipe the drive, or did something. I have not been able to recover the photos from my digital camera, and so I decided to purchase a data recovery program. I ran this on the system, and received part of the files. However, I know that there are around two and a half thousand photographs, and maybe 600 have been recovered. I need to be able to get the rest of the photos recovered.


I have an Asus X552C laptop which I use with an external audio recorder. This sends data to my hard drive, and I use it for professional recordings. The problem is that the laptop will no longer recognise the external recorder, and will also not recognise the files which have been downloaded to the hard drive. I can see all of the files, named and available in the libraries folder. However, when I go to click on the file, I only get a small .txt file, rather than playing an audio file. I have tried to get the computer to play the files, but there does not seem to be any way to manage this. I have tried my best, and don’t understand what the problem is. I need to access the data files, some of which have been recorded by clients, and to ask them to re-record could impact on future orders. I’m therefore pretty reluctant to lose these files, and I am hoping that yourselves can recover the data so that it will play as intended.


I have an Asus R510C laptop computer which will not start up when I press the power button. This is a business laptop, and so has been used for a number of years, occasionally by other colleagues but most often by me. The problem began when I downloaded some new files, and then saved them to the usual disk. Firstly, the computer reported that it had a problem in saving the files, and then that the drive was almost full. I stopped the downloads and looked at the storage available in the hard drive. This seemed very close to full, about 90%, and so I deleted some old files which I no longer needed. What I did not realise is that some of the other files must have been highlighted when I pressed delete, as I have lost a lot of files, some of which are very important. I need to be able to recover the files so that they can be used again.

Laptop Repair

Everyday hundreds of thousands of us all around the country sit down to use our laptops to carry out a variety of different tasks from the mundane at work to the exciting at home as well as social media and entertaining ourselves with the latest Internet viral.

Before the advent of the table computer the laptop was invented as the staple for the person on the move giving he or she the ability and the power to do all the things they would on the move that they would in the office or their living room.

Laptops too however have their downside just as the desktop computer before them. And as with all computers and any device containing a hard disk drive the laptop – regardless of manufacturer – is prone to hard disk problems.

A common problem with all laptops is movement. We take our laptops from A to B and do so in the hope that we can manage the journey without dropping it. But accidents do happen and the laptop can sometimes end up on the floor of the bus, the train or even the office. And when these collisions occur more often than not the first thing to suffer is the hard disk drive.

Likewise general wear and tear on the laptop hard drive can cause problems. You have to consider that laptops are more compact then your ordinary desktop computer so therefore there is more heat compacting into a smaller area even with fans and air vents over the body.

Many laptop disk drives are prone to having their Printed Circuit Boards (PCBs) simply melt with overuse especially if they have been left in operation for many hours at a time without a power down. With the loss of the PCB the firmware that allows the hard drive to determine its optimum temperature in relation to that set by the BIOS and also its maximum number of revolutions per minute may come under threat and can result in errors occurring.

It is also important to consider that the hard disk drive inside your laptop – regardless of its model or manufacturer – is a lot smaller than the hard drive in your desktop computer. With this in mind they are harder to replace and a failing hard drive can present even bigger problems for the user than simply having the drive replaced. The age of the machine is a factor as is availability of compatible hard disk drives.

One cannot simply remove a drive and replace especially if the drive being replaced contains data and information that would be hard to replace.

With www.plymouthdatarecovery.co.uk we can help you recover the data from your laptop hard disk drive with the minimum of fuss and help you transfer it to a new hard drive on a new laptop if your existing one cannot be repaired.